Pacific Data Labs is one of the leading global Business Process Outsourcing solution providers, serving customers across various verticals and geographies. Today, we service a wide range of clients employing the state-of-the-art technologies and skilled people.
Our delivery center works round the clock with highly skilled resources. Our talent pool comprises of personnel with minimum of a Bachelors degree in Arts and Science. Orientation and Training is a continuous process in our organization through which high standards of delivery is achieved.
Our talent acquisition process is very rigorous with the objective of maintaining high standards among our employees. We also conduct extensive background checks before recruitment.
Our network with Educational Institutions and recruiters reduces time spent on the recruitment cycle. Employee Retention is on par with the industry standards.
Quality in business, as in any other industry, is measured by client satisfaction. Our customers have consistently been happy with our delivery. In addition to this, we have developed proprietary software’s to measure accuracy. We also have Quality Management practices, which includes a number of business processes, which are specific to our business unit.
We use the most advanced Internet Security technologies including firewalls and private networks to protect our customers' information.
Our dedicated network is located in secure, limited access facilities with comprehensive security systems including stringent personnel access, dedicated and isolated data-communication lines and well planned contingency procedures.
Pacific Data Labs places utmost importance on customer relationship management with a focus on access, support, reliability, professionalism and expertise
